Shipping & Returns Domestic
USPS 2-3 DAY PRIORITY SHIPPING ON ALL US ORDERS
Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.
ECONOMY $0.00* OR $7.50 (3-6 BUSINESS DAYS)
EXPEDITED $23.00 (2-3 BUSINESS DAYS)
OVERNIGHT $50.00 (1-2 BUSINESS DAYS)
INTERNATIONAL $30 for USPS Priority Mail
INTERNATIONAL EXPRESS $60 USPS
* On orders greater than $200 receive free economy shipping
Arrival time with the free shipping is not guaranteed. For guaranteed arrival time, please purchase an upgraded shipping option for an additional charge. For major metropolitan areas orders shipped via USPS 2-3 Day Priority will arrive in approximately 2 days. Outside major metropolitan areas orders will arrive in approximately 3 days.
RETURNS & EXCHANGES
Items purchased from SWEAT NSK are eligible for a full refund with all tags attached, unworn, and unwashed if returned within 10 days of purchase minus the shipping charge paid. Anything returned after 10 days will be eligible for a store credit.
You will have up to 10 days after items have been purchased to exchange for anything else on the website.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
- Consumable Products: We do not accept returns on consumable products that have been used, including beauty products.
- Shipping Charges: Shipping charges on orders are not refundable.
- Modified Return Policy: If you return more than $1500 in a 12 month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.
DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately.
RETURN & EXCHANGE CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
- Tops and Leggings: Please be careful of makeup or deodorant rubbing off on the garment.
HOW TO SEND YOUR RETURN OR EXCHANGE
To ship an item back to SWEAT NSK please:
- 1) Indicate on your invoice whether you are exchanging or returning the item(s).
- 2) For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold. Email firstname.lastname@example.org
- 3) Pack your item(s) and invoice into a return bag/cardboard box and affix the mailing label.
- 4) Mail your package using one of the following methods:
- o a. Drop your package at a USPS location
- 5) Please address your return to the following address:
- SWEAT NSK
11731 Barrington Court Los Angeles, CA 90049
AUTHENTICITY & WARRANTY
SWEAT NSK only carries merchandise that is authentic, first-run, and purchased directly from the designer. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than normal.
Customers are welcome to return any item they are unhappy with within the return policy guidelines in the Returns & Exchanges section.
Many products, particularly those with distressed styling, do wear out or develop holes with regular wear-and-tear over time. SWEAT NSK warranties all products to be free of such problems for the first 30 days from the time of purchase, and will replace or refund your purchase in the event such a problem occurs. After 30 days, we will attempt to assist with repairs, including providing replacement hardware such as lost buttons or broken snaps to the extent these items or repair services are available from the designer, but we will not provide a complete replacement or refund for an unrepairable product after 30 days unless the designer is willing to replace or reimburse the product at this time.
To return your order click here